Let's have a frank conversation.

Ready to have a frank conversation? Talk to us, or an agent.

At Frankenmuth Insurance, we work with independent agents so you always have access to local customer service support and expertise. For policy questions or concerns, or for advice and assistance, reach out to an expert in your area. Find an agent – or your agent’s contact information – now.

Need a change to your policy? Need to get a quote? Need to file a claim?

Contact your local, independent agent. They can work with you to take care of all your policy, coverage and claims needs.

When you need to contact Frankenmuth Insurance directly – such as to pay your bill – you can:

Call us.

  • General – (989) 652-6121 or (800) 234-1133
  • Claims – Contact your local, independent agent, or call us toll-free at (800) 234-4433. Available 24 hours a day, seven days a week.

Write us.

Frankenmuth Insurance

1 Mutual Avenue

Frankenmuth, MI 48787-0001

Visit us.

Our local business hours are:

Monday – Friday: 8 a.m. to 4:30 p.m. EST

Make a payment.

To make a payment online, click here.

Send us a message.

For questions about your policy, no one knows you like your agent. But for all other matters, feel free to use the form to the right.

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