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Report a Claim

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How to report a claim.

At Frankenmuth Insurance, reporting a claim is easy, because that’s the way it should be. You can report your claim 24 hours a day, seven days a week, 365 days a year. And with multiple ways to file, you can submit yours in the way that’s most convenient for you.

  1. Call Frankenmuth Insurance any time to report a claim at 1-800-234-4433.
  2. Fax the information to 1-989-652-6231.
  3. Contact your local, independent agent.
  4. Report your claim online.

Important Information about Reporting Claims Online

Is reporting a claim online the easiest for you? Learn more about our process.

Report an Auto Glass Only Claim

If you need your windshield or window repaired or replaced, report your claim now.

Report an Automobile Physical Damage Claim

Choose an auto repair facility in your area, or we can help you find one—getting you back on the road as soon as possible. Report your claim today.

Report a Liability Claim

If someone claims you may be liable, contact us immediately. We’ll investigate and assist you in every way we can. Submit your liability claim now.

Report a Property Claim

When something happens to your home or business, there’s no time to waste. Report your property claim today.

Report a Workers’ Compensation Claim

If there’s an injury at work, we’ll be here to help. Talk to your local, independent agent or report your claim online within 24 hours of the injury.

Report Claim Fraud

If you suspect someone may be guilty of insurance fraud, help us put a stop to it by submitting an anonymous report.

All of our experiences with Frankenmuth have been positive, and we feel very loyal to the company.


Amazing customer service. Quick response. Couldn’t be happier!


We had a great experience with this claim. Our Frankenmuth rep was very friendly and prompt in his response.