As individual state executive orders are gradually lifted or eased to allow business owners and their employees to return to work, we recognize that our commercial policyholders may have concerns about liability and workers’ compensation exposures stemming from COVID-19.

To help your agency and our policyholders navigate claims-related questions from a liability and workers’ compensation perspective, Frankenmuth Insurance has developed a summary of frequently asked questions to provide information on general claims considerations. This information is for agency use only, and not for distribution to policyholders or the public.

To view and download our COVID-19-Related Liability & Workers’ Compensation Claims FAQs, please click here.

We hope these FAQs serve as a helpful resource for your agency and our mutual customers as they plan for returning to work. As always, please submit all claims and our team will thoroughly investigate and evaluate each on its own merits to determine the level of coverage on a case-by-case basis.

For legal questions or recommendations for protecting their businesses, policyholders should consult with their own attorneys.

Should you have any questions, please contact our Claims team at (800) 234-4433.