Frankenmuth Insurance prides itself on the trust its agents and policyholders place in us. We are committed to fair business practices that allow us to maintain your trust.
During a recent internal review, we discovered that incorrect base rates were used to calculate premium on Michigan Personal Auto policies effective March 1, 2017, and after. As a result, we are re-rating all impacted policies. This process began on Jan. 26.
Click here to view the notice to policyholders that will be sent to all impacted customers. With this notice, we will also include an amended declaration with the corrected premium.
Please note the agency renewal reports will be revised to reflect March 9-31, 2017, renewals. Your underwriter will provide a separate report for renewal policies effective March 1-8, 2017.
We sincerely apologize for the error and any confusion this caused. Thank you for your patience and understanding in this matter. If you have any questions, please do not hesitate to reach out to your Personal Lines Underwriter.
