As we head into the New Year, here are a few friendly reminders to start off 2013. 

The PIP Medical Benefits Questionnaire, FM-1669, should be completed on all new applications and endorsements requesting the Excess Medical option.  This form verifies the Insured has medical insurance providing coverage on a primary basis for auto related accidents. Remember to include both the health plan and employer name to avoid additional requests.  The form needs to be retained in the agent’s file since it’s an audit item.

 

 

 

Our Agent of Record Procedure (AOR) requires pre-approval on all AOR requests.  We will process the change effective on the renewal date if the AOR letter is received within five days prior to the renewal date.  If the AOR letter is received after this time, we will process the change at the expiration date of the next policy term.  During that time the new agent will be recognized as the servicing agent.

 

 

 

The Group Membership Verification Form, FM-1671, needs to be completed on all new business or any time the group on a policy is being changed.  Remember to include the group or organization name qualifying them for the group. A list of our groups can be found on our website under Resources and then Marketing Materials.  The form needs to be retained in the agent’s file since it’s also an audit item.

 

Dwelling Fire policy requirements include:

 

·         Front and back photos sent to Underwriting within 10 days of issuance

·         Home and auto support 

 

Question 8 on the General Info screen of the application “Any other insurance with this company?” should be answered “yes” and then the supporting policy numbers should be listed in the text box provided. If answered “no,” the application fires to underwriting and holds up issuance.

 

Any photo or other document can be attached directly in iBIS on an existing policy. 

 

·         Search Policy Inquiry and choose your policy from the list of results

·         Go to the Policy Actions section

·         Click the View/Attach File link

·         File Attachment screen will open, attach a file similar to new business and endorsements

 

Photos and documents can also be sent to pl.email@fmins.com, just remember to include the Insured’s name and the policy number. 

Group Membership Verification Form.pdf (7.07 kb)

PIP Medical Benefits Questionnaire.pdf (9.73 kb)