On 12/19/2012, Cancellation Requests will be available in iBIS!  This new feature will allow your agency to submit policy cancellation requests via iBIS for fast and efficient processing.

How will this new feature work?

Once logged into iBIS, a new “Cancellations” option will be available in the Policy tab.  When selecting this option, the Cancellation Index will appear.  Once the Insured’s account is found, simply click the Edit option for the Cancellation Information Screen to display.  The Cancellation Information Screen includes a few simple entry fields such as Cancellation Effective Date and Reason for Cancellation.  Simply click the Submit Cancellation Request button and your request will be processed.

For Commercial Lines accounts only, there is an optional File Attachment feature available for a signed Cancellation Request to be included with your submission.

Additionally, a Cancellation Entry option was added to the Policy Actions section in Policy Inquiry.  Using this option will take you directly to the Cancellation Information Screen for fast and easy entry.

We hope you find the Cancellation Upload feature to be quick and efficient for your agency operation when requesting a policy to be cancelled.  If you have any questions, please don’t hesitate to contact eBusiness Support at 1-800-234-1133 extension 3000.