To submit your cancellation, log into iBIS, hover over the Policy tab and select “Cancellations.” Search for the policy on the Cancellation Index. Select the appropriate policy and click Edit. Complete the Cancellation Information Screen and then click the Submit Cancellation Request button. Commercial Lines policies will need to have a signed cancellation request or policy release form either attached to the Cancellation Request in iBIS or sent via email, fax, or regular mail.

Cancellations can also be submitted though Policy Inquiry. In the Policy Actions section select the Enter Cancellation Request link. This will take you directly to the Cancellation Information Screen to complete the request.

If you have any questions about this feature, please contact eBusiness Support at 1-800-234-1133 extension 3000.