Frankenmuth Insurance would like to recognize several of its Michigan Agency Partners for being named 2015 Best Practices Agencies by the Independent Insurance Agents & Brokers of America in partnership with Reagan Consulting.

Agencies that earned this title include:

  • Berends Hendricks Stuit Insurance Agency, Grandville
  • Cobb-Hall Insurance, Howell
  • Hartland Insurance Agency Inc., Hartland
  • Hershey Insurance Group Inc., Troy
  • Vast, Marquette

Since 1993, IIABA has examined top performing agencies across the country in six revenue categories through its annual Best Practices Study.  Agencies that earn the prestigious distinction of a “Best Practices Agency” demonstrate the following characteristics:

  • Focus on customer service and satisfaction
  • Frequent customer contact
  • Valued staff
  • Participatory management
  • Vision
  • Win/win supplier relationships
  • Efficient processes
  • Continuous improvement
  • Focus on revenue growth

To view the complete list of 2015 Best Practices Agencies, click here.

Congratulations to our Michigan Agency Partners on this well-deserved honor!

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