Let's have a frank conversation.

A message to our policyholders and agents during COVID-19.

Frankenmuth Insurance is taking measured, appropriate steps during the coronavirus (COVID-19) outbreak. Our office buildings will be closed in recognition of local and national recommendations, but please note we are open for business and fully operational. If you have to file a claim, seek roadside assistance, make a payment or ask questions, we are here for you. You can be assured that we are and will remain focused on serving our policyholders, just as we have done for more than 150 years.

For our policyholders

We understand there are many who may be feeling the economic and financial impact of COVID-19, which is why we are extending our automatic grace period through Monday, May 31, 2020, to all policies, for all our states of operation. During this time period, if you are unable to pay your premium due to COVID-19, your policy will not be canceled for nonpayment. As we continue to monitor the situation, we may extend the grace period further.

If you have questions or concerns, please call us at 800.234.1133. While we have taken steps to handle increased call volumes, we ask for your patience as phone hold times may increase.

Policyholders are able to conduct business with us as usual by phone, our website and mobile app to:

For our agents and communities

To protect our independent agency partners and the communities in which we live and work, we have canceled all in-person meetings. Fortunately, thanks to technology, operations and communications have not skipped a beat.

With more states issuing shelter-in-place orders, it is important to know that insurance operations are considered essential to the communities we serve. We encourage all agency partners to enact social distancing and safety measures in their own offices to protect everyone’s health and safety.

Resources

WhiteHouse.gov Guidelines

POTUS COVID resource

Review the guidelines here.

For additional information, please visit coronavirus.gov.

WhiteHouse.gov Guidelines

Review the President’s Coronavirus Guidelines for America here.

For additional information, please visit coronavirus.gov.

U.S. SBA Resources for Small Businesses

COVID19 SBA Resources for Small Businesses

The U.S. Small Business Administration is offering guidance and loan resources for small businesses affected by COVID-19.

For additional information, please view here.

U.S. SBA Resources for Small Businesses

The U.S. Small Business Administration is offering guidance and loan resources for small businesses affected by COVID-19.

For additional information, please view here.

Business Disaster Preparedness Guide

Disaster Preparedness Guide

Download our free Disaster Preparedness Guide.

Learn how to:

  • Identify business risks, along with the severity and probability
  • Back up your key business functions
  • Communicate with employees, customers, suppliers and vendors
  • Protect your information technology, like your hardware, software and data
  • Budget for emergency expenses
  • Protect your assets with insurance
  • Create and execute your comprehensive recovery plan
Business Disaster Preparedness Guide

Download our free Disaster Preparedness Guide.

Learn how to:

  • Identify business risks, along with the severity and probability
  • Back up your key business functions
  • Communicate with employees, customers, suppliers and vendors
  • Protect your information technology, like your hardware, software and data
  • Budget for emergency expenses
  • Protect your assets with insurance
  • Create and execute your comprehensive recovery plan