Ease of doing business with Frankenmuth Insurance!
October 2008
We are pleased to announce that Frankenmuth Insurance has been named the #4 insurance company for Ease of Doing Business in a national survey conducted by Deep Customer Connections, Inc. In addition, Frankenmuth Insurance was ranked the #1 company for Acting on Agency Needs!
More than 7,400 independent agents and brokers rated over 250 property and casualty carriers on the importance of 11 Ease of Doing Business (EDB) factors, including underwriting responsiveness, claims handling, and effective technology. Deep Customer Connections specializes in helping property and casualty carriers achieve profitable growth by making it easier for their agents to work with them. Their EDB Index is an industry benchmark of carriers' EDB performance.
Providing the "path of least resistance" to our agency partners is a continuous process for us and this survey confirms our efforts. While competitive price, product, and commission are necessary to be a player in the property and casualty industry, the most effective differentiator among carriers is their ease of doing business.
Thank you for recognizing our efforts to efficiently and effectively serve your needs. Our goal is to make Frankenmuth Insurance the smart and easy choice for you to do business with!
Frankenmuth Insurance A+ Again!
2008
We are pleased to announce A.M. Best, the leading provider of ratings, news and financial data for the insurance industry, once again reaffirmed its A+ (Superior) rating for Frankenmuth Insurance and our four property and casualty subsidiaries. This marks 28 consecutive years of Frankenmuth Insurance holding one of the industry's highest ratings for financial performance and stability. This achievement and our continued success come through the collaborative efforts of our talented employees and professional independent agency partners. Our A+ rating lets you know that when catastrophe strikes, we'll be there for you throughout the entire recovery process. At Frankenmuth Insurance, providing peace of mind and sound protection is what we stand for. When you place your trust in us, we work to build a lasting relationship with you by exceeding your expectations with personalized customer service.
Frankenmuth Insurance Announces
Free Travel Assistance Service for PolicyHolders
January 2008
Frankenmuth Insurance announced today that they will be providing their Homeowners and Personal Auto policyholders with free Travel Assistance services in the event they lose important identification or travel documents while at home or abroad. Partnering with the Arizona-based firm, Identity Theft 911(TM), Frankenmuth Insurance's policyholders will have access to a full-range of services and an international emergency hotline at no additional cost.
The services provided through Identity Theft 911 include the assistance of a personal advocate who works one-on-one to direct and assist policyholders through the challenges of identity and credit restoration. This can include placing credit fraud alerts with all three major credit bureaus, assistance in dealing with creditors and governmental agencies, and monitoring accounts for credit and fraud activity for a full year after the event.
Fred Edmond, Vice President of Marketing for Frankenmuth Insurance, said, "Our customers' personal information is an important asset that we want to help them protect. We are pleased to be able to offer our policyholders this valuable service free of charge."
About Identity Theft 911
Identity Theft 911 LLC is the recognized industry leader providing identity theft-related victim resolution and proactive information platforms to Fortune 500 companies, including America's most prestigious insurance companies and corporate benefits providers, as well as to a wide spectrum of financial institutions, colleges and universities. Identity Theft 911's services are being provided by over 250 institutions to nearly 10 million households. For more information, please visit www.identitytheft911.com
About Frankenmuth Insurance
Frankenmuth Insurance is headquartered in Frankenmuth, Michigan. The property/casualty insurance company was founded in 1868 by Bavarian settlers and has grown into a regional carrier providing insurance protection for its policyholders in Michigan, Indiana, Illinois, Ohio, Wisconsin, Tennessee, Georgia, North Carolina, and South Carolina.
Frankenmuth Insurance Announces Free Identity Theft Service for Policyholders
May 2007
Frankenmuth Insurance, a company rated among the top 50 insurers in the nation by the Ward Financial Group, announced that they will be providing their Homeowners and Personal Auto policyholders with free identity theft resolution services in the event they become the victim of the nation's fastest growing crime. Partnering with the Arizona-based firm, Identity Theft 911 TM, Frankenmuth Insurance's policyholders will have access to a full-range of services and proactive education at no additional cost.
The services provided through Identity Theft 911 include the assistance of a personal advocate who works one-on-one to direct and assist policyholders through the challenges of identity and credit restoration. This can include placing credit fraud alerts with all three major credit bureaus, assistance in dealing with creditors and governmental agencies, and monitoring accounts for credit and fraud activity for a full year after the event.
Fred Edmond, Vice President of Marketing for Frankenmuth Insurance, said, "Our customers' personal information is an important asset that we want to help them protect. We are pleased to be able to offer our policyholders this valuable service free of charge."
About Identity Theft 911
Identity Theft 911 LLC is the recognized industry leader providing identity theft-related victim resolution and proactive information platforms to Fortune 500 companies, including America's most prestigious insurance companies and corporate benefits providers, as well as to a wide spectrum of financial institutions, colleges and universities. Identity Theft 911's services are being provided by over 250 institutions to nearly 10 million households. For more information, please visit www.identitytheft911.com
About Frankenmuth Insurance
Frankenmuth Insurance is headquartered in Frankenmuth, Michigan. The property/casualty insurance company was founded in 1868 by Bavarian settlers and has grown into a regional carrier providing insurance protection for its policyholders in Michigan, Indiana, Illinois, Ohio, Wisconsin, Tennessee, Georgia, North Carolina, and South Carolina.
Frankenmuth Insurance Named to TheStreet.com's Top 10 Homeowner's Insurers in the Nation
May 2007
Frankenmuth Insurance received a financial safety rating of A (Excellent) from TheStreet.com Ratings (formerly Weiss Ratings, Inc.), a leading independent provider of ratings and analyses of financial services companies, mutual funds and stocks.
The rating recognizes Frankenmuth Insurance as an outstanding insurer offering excellent financial stability for our customers, vendors and employees. It places us in an elite group of insurers with an A rating; as fewer than 1.0% of the nation's property and casualty insurers evaluated by TheStreet.com Ratings receive a rating of A or better for their financial strength.
In addition, Frankenmuth Insurance was also named by TheStreet.com Ratings to their Top 10 list of the Strongest Homeowner insurers in the nation. This is based on our strong capital base, consistent profitable growth, sound reserving philosophy and diverse mix of business. Our people - our independent agency partners and employees - working together to service our policyholders with enthusiasm and excellence is the key to our continued success.
On behalf of our Board of Directors and management team, THANK YOU for your contributions to our company's continued success.

