Policyholder Login Username Password Accepted forms of payment include check, money order, eCheck, and credit card (Mastercard, VISA, and Discover). Other Payment Options Mobile App Make a payment via our mobile app by downloading it from the App Store or Google Play. Learn more about our mobile app here. By Phone Call in a payment to 844-488-9777, option 1, using our automated phone system, 24/7/365. Questions about your bill? Our representatives are happy to help Monday through Friday, 8 a.m. – 5:30 p.m. EST, by calling 844-488-9777. By Mail Premium payments sent by check or money order will be applied to the account the day they are received. Please allow for adequate mail/delivery time. Mail payments to: Payment address: Frankenmuth Insurance, P.O. Box 88762, Chicago, IL, 60680-1762 Overnight address: Frankenmuth Insurance, 1 Mutual Avenue, Frankenmuth, MI, 48734-0001 Our correspondence address is Frankenmuth Insurance, 1 Mutual Avenue, Frankenmuth, MI, 48787-0001.